Digital Services

There are a variety of transactions, interactive services and data searches that may be conducted on this site. They are all listed on this page with links to their location on the site.

MyRichmond Account

Register or sign-on to enhance your experience when accessing personalized City information online.

  • Search and register for programs, classes & activities
  • Access property tax account information
  • Access utility account information
  • View garbage and recycling collection schedule
  • Request a service or report a problem
  • Sign up for emergency notifications
  • Manage business licences


MyRichmond: Enhanced Security and Protection

HB - MyRichmond Pre-launch 2 Factor AuthenticationThe MyRichmond log in page now features a new look and enhanced security. 

  • All log ins will require a 6-digit one-time password sent to the account email. Once logged in, users can opt for the convenience of using a passkey for subsequent logins.
  • To prepare for this change, users should ensure they still have access to the email linked to their MyRichmond account.
  • Familiarize yourself with the enhanced log in process now so when you want to register for a course or use other MyRichmond services, you will be able to do so immediately and seamlessly.
  • Update the MyRichmond app through the App Store or Play Store before proceeding with two-factor authentication.
  • For further details and instructions, visit


Register a new MyRichmond Account with passkey
Register a new MyRichmond account with email 2FA

Services Available:

Most Popular E-Services

More E-Services

Criminal Activity Maps
City Council Meetings Online
Intersection Traffic Cameras
Richmond Child Care locator
Property Inquiry
Richmond Bed and Breakfast Locator
Database Search
City of Richmond Archives
Metro Vancouver Recycles
Sports Field Open/Close Database
Richmond Public Art Registry
Parks and Park Amenities Database
Collections Database

Lets Talk Richmond
Social Media
Richmond Mobile Apps
Customer Feedback System
Emergency Notification
Send a Public Hearing Submission

Volunteer Opportunities
City Grant Application System
Event Application and Approvals System
ePlan Servicing Submissions
Building Inspections and Plan Review
Business Link
Community Services
Crime Prevention