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Before an Emergency

Emergency Telephone Numbers and Information Sources

These emergency telephone numbers are only to be used in the event of an emergency.  For Police, Ambulance, and Fire dial 9-1-1.

Have the following information ready when calling 9-1-1:
  • Who you need: Police, Ambulance and/or Fire
  • What the emergency is: please be as specific as possible
  • Location of emergency: exact address and cross street
  • Your name
If you call 9-1-1 by accident, please stay on the line so the dispatcher knows it was a mistake.

Stay in the Know
Follow on social media
Link to Twitter @PreparedBC for preparedness information
Link to Twitter @EmergencyInfoBC and Emergency Info BC for alerts
Link to Twitter @BCGovFireInfo for wildfire updates
Link To Facebook BC Forest Fire Information
Link to Twitter @DriveBC and DriveBC.ca for road conditions
Link to Twitter City of Richmond
Link To Facebook City of Richmond
Link to Instagram City of Richmond

Utilities
  • BC Hydro: Report Power Outage | 1-888-769-3766
  • Electricity emergencies or power outages | 1-866-436-7847
  • Fortis BC: Natural gas emergencies | 1-800-663-9911
Non Emergency
  • Fire Department: 604-278-5131
  • RCMP: 604-278-1212
  • 24-Hour City Services: 604-270-8721
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