The City of Richmond is committed to providing a website that is accessible to the widest possible audience and we have made every effort to make our website easy to use by following the available accessibility standards and guidelines.

Website standards

Our website conforms to the Worldwide Web Consortium (W3C) Web Content Accessibility Guidelines. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines makes our website user friendly for everyone.

This site was built using code compliant with W3C standards for HTML and CSS. Standards compliant code means that the site displays correctly in current browsers and ensures that it will display correctly in future browsers.

The following browser versions are the minimum requirement for accessing services and content on the City of Richmond website:

Internet Explorer 11
Google Chrome 30 or higher
Mozilla Firefox 27 or higher
Safari 8 or higher

If you are using an older browser version, some online services, such as payments, may not function correctly.

The site is designed with consideration for people who use a computer keyboard or other assistive devices to navigate.

View the W3C Web Content Accessibility Guidelines

Portable Document Format (PDFs)

Some documents on this website are in PDF format. You need Adobe Acrobat to open these files. You can download Acrobat for free.

Download Adobe Acrobat Reader

Screen readers

To assist our visitors with low vision or who are blind, our website is compatible with screen reading software.


While we strive to adhere to the accepted guidelines and standards for accessibility and usability, at this time, it is not always possible to do so in all areas of the website. Currently our PDF documents are not compatible with screen reading software.