About ePlan Submissions

The City of Richmond has taken the first step to enabling paperless development applications by implementing ePlan, a web-based system to submit, review and approve development-related drawings and documents.

At this time, ePlan is accepting only Servicing Agreement drawings and documents. In the future, ePlan could potentially be expanded to receive Building Permit, Rezoning and Development Permit applications.


Effective January 1, 2017, all new Servicing Agreement documents must be submitted electronically through ePlan. You will be provided with login procedures at the time of application.

Benefits of the ePlan System

The ePlan system will improve customer service levels by providing the following benefits:

  • Reduced review times.
  • Improved tracking, reporting and accountability.
  • Reduced resource use (paper, printing, vehicles, gasoline, storage etc.).

How ePlan Works

The ePlan system works by allowing developers and their consultants to upload drawings and supporting documents for the City’s review and approval. The system allows submissions to be digitally circulated to all relevant City departments for concurrent review and comment. Once all Staff comments are coordinated, consultants are notified to download the review comments, modify the submission as required and upload the revised submission for further review or final approval.

Final approval is granted when all comments have been addressed and all related requirements have been met. Approval is signified by an approval stamp that is added to each plan. Following approval, drawings may then be downloaded by the applicant for construction.

Access ePlan

To access the system and login visit ePlans Servicing Agreements Submissions.

For more information contact Natalie Cheah at Natalie.Cheah@richmond.ca or 604-276-4084 or Jeff Craddock at Jeff.Craddock@richmond.ca or 604-276-4090.