Facility Services
The Facility Services section administers all maintenance services for all 130(+) City owned buildings, rental properties and 50(+) rental houses. In addition to all planned maintenance and demand maintenance requests, this section also administers the facility energy management program, janitorial support, fire life safety systems, as well as building and staff security systems.
A comprehensive preventative maintenance program has been developed and is supported with our new computerized "Hansen" Asset Management System. Our asset management system is used to record all planned and demand maintenance requests creating historical records for all facility assets, allowing us to predict and plan for equipment retrofits and replacements, minimizing unexpected equipment failure.
This section is responsible for developing annual heat and light utility budgets for all City facilities. Utilizing direct digital control (DDC), heating, cooling and ventilating systems, and some lighting systems are programmed and scheduled to conserve energy in several of our buildings. Through this program DDC systems are added to existing facilities every year. We also identify and initiate "Power Smart" lighting and HVAC equipment retrofits, reducing energy costs through smart planning.
Facilities HOTLINE
This telephone HOTLINE is the first defence contact for all building maintenance needs and emergency issues for all City buildings. This HOTLINE can be reached 24 hours a day, 7 days a week through email as well as by telephone. The HOTLINE telephone number is 604-233-3307.
Graffiti
This telephone HOTLINE is also the graffiti hotline for the City of Richmond. Facility Sercvices is taking a lead role in coordinating the reporting and removal of graffiti on both private and public properties. The City has set a 24-hour graffiti removal goal for its own properties. We also report graffiti to other public sector agencies for removal. The HOTLINE telephone number to report graffiti is 604-233-3307.
Contacts: Facility Services
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